Leasing Agent (Customer Service)

Big Red Barn Self Storage is a successful, family owned storage company, located in Central Texas.
The Company is looking for energetic and flexible people to JOIN OUR TEAM.
We have full-time positions open for our self-storage facilities in the Central Texas area.
Locations include Killeen, Copperas Cove, Jarrell, Belton, and Temple.
Must be willing and able to work at different locations for training or coverage if needed.
Leasing agents work 4 shifts and enjoy 3 days off per week, including every Sunday.
Must be available for shifts that start at 8:00 am and end at 6:00 pm.
We offer a starting salary of $14.
00 per hour.
*------------------------------------------------------------------------------------------------------------------------* *\*\*\* TO APPLY FOR THIS POSITION, YOU MUST COMPLETE AN APPLICATION! \*\*\** *------------------------------------------------------------------------------------------------------------------------* *----- ONLINE -----* https://forms.
zohopublic.
com/redbarnmanagementllc/form/EmploymentApplication/formperma/bwPMh4mkxdyZx\_XACbJEEBOpCWdvHn1ICxCXAow9Bow *----- IN PERSON -----* 1328 W Stan Schlueter Loop *Killeen, TX* 2206 Windfield Drive *Killeen, TX* 6503 W Adams *Temple, TX* 11354 FM 439 *Belton, TX* IH 35 and CR 313 E *Jarrell, TX* 4340 West FM 93 *Temple, TX* 2479 N Highway 116 *Copperas Cove, TX* *----- EMAIL -----* hr@brbtx.
com *------------------------------------------------------------------------------------------------------------------------* *GENERAL RESPONSIBILITIES* Leasing Agents report directly to the Property Managers and is responsible for leasing storage units, selling merchandise, customer service, and achievement of occupancy and income goals.
Leasing Agents are also responsible for ensuring that the facility is properly maintained.
All duties and responsibilities related to operating and maintaining the self-storage property must be conducted in strict compliance with the Policies and Procedures of the Company.
*ESSENTIAL JOB FUNCTIONS* *Consulting:* * Provide customers with advice and direction on how to store and pack their belongings in their storage unit.
* Provide customers with assistance in determining the needed storage unit size by assessing their needs and reviewing the available storage size options with them.
* Always ask the customer if they need to purchase locks, boxes & moving supplies.
* Always promoting the 24-hour access when selling our storage.
*Leasing:* * Answers the telephone in a professional and courteous manner, with the objective of closing the sale and properly documenting calls.
* Instruct potential tenants about the self-storage process, rules and regulations of the facility, tips for storing their goods, etc.
* Prepares and fully executes all documents associated with leasing a storage unit.
* Maintains tenant files (Leases, Customer Information, Lease Summary, Automatic Payments, Insurance Addendum, letters, etc.
) *Collections:* * Places follow-up telephone calls for delinquent accounts.
* Documents all communication (written or verbal) with tenants.
*Maintenance:* * Responsible for the maintaining the appearance the facility.
* Responsible for cleaning and sanitizing the office.
* Preparing self-storage units for leasing and overall site cleaning including the dumpster area, fence lines & aisles.
* Conduct physical Site Inspection of the self-storage facility daily and ensure a thorough property check is performed.
* Report any incidents to the Property Manager (damage to buildings, reported break-ins, etc.
) *QUALIFICATIONS* 1 year of customer service is preferred, but not required Computer knowledge, Microsoft Office, Outlook (email), Excel (spreadsheets), Word (documents) Prior leasing experience is helpful, but not required.
If you have any questions, please contact Human Resources at (254) 526-4545 x210.
Job Type: Full-time Pay: From $14.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Health savings account * Paid time off * Retirement plan * Vision insurance Experience level: * No experience needed Application Question(s): * Have you submitted (or will be submitting) an ONLINE application? License/Certification: * Driver's License (Required) Work Location: In person