If you love to share your enthusiasm for wine and spirits, you find it easy to start up natural, friendly conversations, adapt to different types of Customers, resolve issues with a smile, and strive to provide a great in-store experience to every customer, this may be the perfect fit for you!
Responsibilities:
• Practice responsible alcohol service in accordance to local and state laws, including identification verification and intoxication prevention.
• Ability to sell proactively
• Good communication skills
• Surprise and delight the customers with consistent, delightful service
• Assist in all aspects of store operations, with particular focus on cleanliness, fullness of product displays, signage quality, safety and customer service
• Ensure high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contribute to a positive, enthusiastic and inclusive work environment
• Set and achieve the highest standards in retail execution.
Communicate regularly with Store Team Leaders regarding proper operations of the store
• Operate POS, make change and accurately conduct credit card transactions and account for all monies at the end of each shift
• Respond promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system
• Ensure all financial transactions are correct and maintain accuracy and coin for making change.
• Perform other duties as assigned.
Qualifications:
• 21 years of age or older
• Ability to perform physical requirements of position - stand/walk for 100% of shift, reach, bend, stoop frequently and lift as much as 50 lbs, repetitively
• Confident and comfortable engaging customers to deliver an elevated experience
• Prior experience in a team environment requiring professional and effective communication skills
• Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership
• Ability to use technology applicable to the position and access information necessary to complete daily responsibilities
• Desire to continually develop retail sales skills and knowledge of product and services
• Ability to follow directions and established procedures and Initiate completion of tasks or activities without necessary supervision
• Flexible availability including nights, weekends, and holidays
• Demonstrate creativity in promoting sales, merchandising and/or marketing
• Food and/or retail experience desirable
* The ideal candidates will have previous retail experience as well as liquor, spirits and wine knowledge.
* You must be available to work Monday to Saturday and have a flexible schedule.
* You must be able to stand long periods of time.
* A flexible schedule is required and you must be able to work Monday to Saturday; mornings, days, evenings and holidays.
* Working Saturday is a must.
* Full Time positions work 5 days a week in most cases.
* TABC Seller/Server Certification required.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Job Type: Full-time
Pay: $10.
00 - $11.
00 per hour
Benefits:
* Employee discount
Shift:
* 8 hour shift
* Day shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekend availability
COVID-19 considerations:
All Customers are required to wear masks.
Area around is cleaned and sanitized regularly.
Education:
* High school or equivalent (Preferred)
Experience:
* Customer Service: 1 year (Preferred)
Work Location: In person
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