Inside Sales/Customer Service

Inside Sales/ Customer Service We want to speak with you! \*\*\* GREAT BENEFITS PACKAGE \*\*\* \*\*\* MONDAY- FRIDAY \*\*\* \*\*\* MONTLY BONUSES AVAILABLE \*\*\* Grander is the premier provider of architectural building products for kitchen and bath, commercial millwork, and furniture manufactures across North America.
Grander’s customer centric approach, broad product offering, and technology combine to empower its customers to serve their markets better, with more choice and enhanced profitability.
At Grander, we know that the customer is the reason that we exist, so everything we do is focused on providing unparalleled customer service with every single transaction.
The right products and services, delivered at the right time, at the right price.
Grander, more than distribution! The Grander Inside Sales/ Customer Service Associate is responsible for order placement, General Sales, educating customers about all product offerings, pricing, delivery coordination and more! They are the customers’ first point of contact.
Must have excellent communication and customer service skills.
Requirements · Inside Sales experience: (2 years) · Customer service experience: (2 Years) · Working Knowledge of computers and software.
(DMSi/Agility software preferred) · Punctual, dependable, reliable.
· “Customer comes first” attitude.
· Thorough and prompt resolution skills.
· Exceptional teamwork, interpersonal skills.
· Highly motivated self-starter.
· The Ability to multitask in a fast-paced environment.
· Strong organizational and communication skills.
· Strong Math skills · High Energy level and desire to succeed.
· Be able to climb, bend over and pick up at least 50 lbs.
· Must live in Georgetown or surrounding areas.
No relocation available.
· Proficient in Microsoft Excel, Word, and Outlook.
· Experience selling Architectural building products (Preferred) · Additional duties or responsibilities may be required.
· CRM/SAP Experience (Preferred) · Bilingual (English/Spanish) [Preferred] Duties: · Answering the phone and directing calls · Interact with walk-in customers.
· Scheduling and answering questions regarding deliveries for customers.
· Maintaining and growing existing customer base through prospecting, sales account development, quoting and customer follow up.
· Sell and learn multiple product lines.
· Advising customers on inventory levels and pricing.
· Enter new orders received via Phone, email, and counter sales.
· Effectively assist the sales team members with sales and marketing.
· Communicate with sales team members regarding orders and issues.
· Discover new products, systems, and sales process in fast paced environments.
· Provide solutions, provide recommendations, and educate consumers on product lines.
· Manage customer expectations by ensuring commitments and delivery of orders are met.
· Maintain a clean and presentable showroom.
· Ensuring all customer sales orders are inputted, complete and accurate.
· Sale reporting throughout the day.
· Process customer payments.
Benefits: · Competitive Pay: $50,000 - $65,000 per Year (Based on Experience) · Direct Deposit · Health Insurance · Dental Insurance · Vison Insurance · Paid time off · Monthly Bonus Available Education: · High school diploma or equivalent.
Job Type: Full-time Pay: $50,000.
00 - $65,000.
00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 2 years Supplemental pay types: * Bonus opportunities Weekly day range: * Monday to Friday Work setting: * In-person * Office Ability to Relocate: * Georgetown, TX: Relocate before starting work (Required) Work Location: In person