Business Development Center (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided leads
Following up post visit to ensure customer satisfaction
Requirements
High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Paid Vacation
We offer Healthcare benefits for our employees
Short & Long Term Disability plan options
Dental Insurance
401k retirement plan packages
Employee discounts and packages
Our Company
Fun, Friendly and Fabulous – Come Join Our Team!
Welcome to our Employment Opportunities page!
If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete.
We have a great history of providing excellent career opportunities for sharp, energetic people.
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