*Responsibilities*
* Manages multiple locations with agents designated within a geographic zone
* Screen applicants, interview, and hire new agents
* Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
* Manage staff members by by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
* Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
* Create and implement weekly work schedule for agents
* Handles any escalated customer service issues that may arise
* Direct and observe Agents to ensure performance of tasks and customer service levels are being met
*Requirement*
* Minimum 2 years of Auto Insurance Experience
Job Type: Full-time
Pay: $45,000.
00 - $75,000.
00 per year
Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Supplemental pay types:
* Commission pay
Weekly day range:
* Monday to Friday
* Rotating weekends
* Weekends as needed
Work setting:
* In-person
* In the field
* Office
Application Question(s):
* " Do you have a minimum of 2 years of experience in Auto Insurance? "
License/Certification:
* Insurance Producer License (Required)
Ability to Relocate:
* Killeen, TX: Relocate before starting work (Required)
Work Location: In person
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