Assistant Director Information Technology

Job Description Assists the Director in the management of IT functions and systems operations as well as the delivery of IT services to end-users and customers.
As second in charge of the Information Technology Department, this position is accountable for the delivery of effective and efficient customer service and IT service management.
Employee has direct supervisory responsibility for two (2) employees.
Essential Duties CORE COMPETENCIES: Responsible for network and desktop support and applications teams, telecommunications, and regulatory compliance of all technology services programs.
Directs procurement of technology service programs.
Oversees the evaluation, selection, and implementation of technology solutions to support City organizations, to include project management of applications.
Responsible for negotiations with vendors.
Responsible for the City’s enterprise operating system(s) and hardware.
Responsible for organizational training program.
Responsible for identifying, evaluating, and reporting on legal and regulatory, IT, and cybersecurity risk to information assets, while supporting and advancing business objectives.
Responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure, and processes are adequately protected in the digital ecosystem of the City of Killeen.
Participates in evaluation, selection, and implementation of technology solutions to support City organizations, to include project management of chosen applications.
Create and manage a targeted information security awareness training program for all employees, contractors, and approved system users, and establish metrics to measure the effectiveness of this security training program for the different audiences.
Understand and interact with related disciplines to ensure the consistent application of policies and standards across all technology projects, systems, and services, including privacy, risk management, compliance, and business continuity management.
Assist the IT Director in formulating and implementing Information Security policies, budgets, programs, procedures, and standards for the City.
Lead the information security function at the City to ensure consistent and high-quality information security management in support of the business goals.
Determine the information security approach and operating model in consultation with departments and aligned with the risk management approach and compliance monitoring of non-digital risk areas.
Manage the cost-efficient information security organization, consisting of direct reports and/or indirect reports (such as individuals in business continuity and IT operations).
This includes hiring, training, staff development, performance management and annual performance reviews.
Perform other duties as assigned.
Required Minimum Qualifications Bachelor's degree in computer science or related field and five (5) years’ experience in the information technology, computing, and communications environment; and Two (2) years Information Security administration experience; or Information Technology Infrastructure Library (ITIL) certification preferred; or Any equivalent combination of education and experience.
Knowledge, Skills and Abilities: Knowledge of various operating systems, security access, operations security, and database services.
Knowledge and understanding of enterprise, network, systems/endpoint, application and data protection issues and security risks.
Excellent interpersonal and communication skills.
Well-developed leadership skills in a matrix organization structure.
Strong organizational skills.
Solid project management skills.
Ability to work effectively within a culturally diverse environment.
Ability to understand and lead technical resources.
Ability to work independently and with a high degree of professionalism.
Supplemental Information SPECIAL REQUIREMENTS Must possess a valid driver's license or obtain one by date of hire.
Must be able to pass FBI criminal background fingerprint check and have the ability to comply with state and federal requirements for criminal justice information security standards.
TOOLS AND EQUIPMENT USED Computer equipment, printers, and telephone.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to sit and talk and hear.
The employee is frequently required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to twenty-five (25) pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is exposed to eyestrain from display terminals, and back and neck strain.
The noise level in the work environment is sometimes moderately loud due to exposure to mainframe computer systems and peripheral devices.
The noise level in the work environment is usually moderate with the exception of background noise from computers and fans.